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Though MoviePass has been around since 2011, it didn't break into the mainstream until August 2017, when the company announced it would slash the price of its all-you-can-watch movie service to $9.95 a month.
Since then, over 2 million people have subscribed to the service, and it now features an annual-fee subscription for new users that is advertised as costing $7.95 a month (with a processing fee).
While the app is relatively easy to use, especially with its recent redesign, there are certain variables about it that have proved difficult for users. And the company has caught flack for its share of customer service difficulties.
With that in mind, here are the answers to some of the most common questions about MoviePass:
Nick Vega contributed to an earlier version of this article.
SEE ALSO: Here's how to use MoviePass, the $10-a-month service that lets you see one movie per day in theaters
What exactly is MoviePass?
MoviePass is a subscription service that allows you to see up to one movie a day in theaters.
How much is it?
The standard fee for a subscription is a flat monthly fee of $9.95 a month, which is currently only available to sign up for through the MoviePass app (as opposed to its website).
Earlier this month, MoviePass introduced an annual subscription for new users that includes free access to the streaming service Fandor, which it says costs $7.95 a month. However, with a $19.95 processing fee, it really equals out to a one-year total of $115.35, or around $9.61 a month. (This plan is available via the MoviePass website.)
How does it work?
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When you sign up for MoviePass, you get a debit card mailed to you. When you're ready to see a movie, MoviePass will load that debit card with the full cost of the ticket, which you then pay the theater. The only cost you pay is your monthly or annual fee to MoviePass.
Here's a step-by-step explanation of how to use MoviePass »
See the rest of the story at Business Insider
